At Afterglow we understand that things in life happen, however, time is reserved exclusively for you. In the event that you need to reschedule or cancel your appointment, a 24 hour notice is needed.
Effective February 2025, Saturday appointments require 48 hours notice of cancellation
Should you decide against the appointment for some reason when you arrive, you will be charged 50% of that appointment.
Cancellations with less than 24 hour or in the case of a Saturday which is a 48 hour notice may incur a charge of 50% of the service cost.
Should a client not arrive for a scheduled appointment without prior notification, 50% of the service will be charged to the clients credit card.
Arrival time – Treatment are carefully planned to accommodate each and every client. In a spirit of mutual respect, we kindly request that you arrive on time. We would also encourage you to arrive a few minutes ahead of your appointment.
Return Policy – No refunds on product purchases. Exchange or store credit on unopened products within 30 days. No refunds or returns on gift cards/certificates,
packages or series.
Cell phones – please mute or turn off cell phones before entering as a courtesy to other guests. Thank you for your consideration.