At Afterglow we understand that things in life happen, however, time is reserved exclusively for you. In the event that you need to reschedule or cancel your appointment, a 24 hour notice is needed.
Cancellations with less than 24 hour notice may incur a charge of 50% of the service cost.
Should a client not arrive for a scheduled appointment without prior notification, 50% of the service will be charged to the clients credit card.
Arrival time – Treatment are carefully planned to accommodate each and every client. In a spirit of mutual respect, we kindly request that you arrive on time. We would also encourage you to arrive a few minutes ahead of your appointment.
Return Policy – No refunds on product purchases. Exchange or store credit on unopened products within 30 days. No refunds or returns on gift cards/certificates,
packages or series.
Cell phones – please mute or turn off cell phones before entering as a courtesy to other guests. Thank you for your consideration.